Midstate Collection Solutions, Inc. was founded in 1999 by Mary Shores in Champaign, Illinois when she was just 24 years old, making her the youngest person in the world to own a collection agency at the time. As our Owner and CEO, Mary has over 30 years of experience in the collection industry. We are a professional organization dedicated to establishing long-term relationships with our clients. Our goal is to collect their past due receivables in a timely and honest manner through positive communication, integrity, and accountability. Midstate is proud to be a certified Women’s Business Enterprise with the Small Business Administration in Illinois.
Our organization and our vendors maintain strict compliance with the FDCPA, TCPA, PCI, FERPA, HIPAA, and the recently-enacted 501(r) regulations. Every Midstate employee undergoes FDCPA training designed by ACA International before they are allowed to interact with consumers. We utilize a managed IT firm, along with our own in-house IT staff, to guard and secure our network and computer systems to ensure the safety and security of our clients’ and consumers’ information at all times.