Mary Shores has blazed the trail that connects thought leadership and business strategies to the not-so-secret tune of creating health, wealth, and abundance. As the owner of Midstate Collection Solutions, one of the most unique collection agencies in the country, Mary conducts a variety of professional development workshops to train your staff on how you and your company can rise to the top.

Take your organization to the next level with any of the following workshop topics, and book your training today!

For more information, contact Roxie at rolivero@midstatecollections.com.

Communication Code: Words That Work

How is it that Midstate Collection Solutions has maintained a recovery rate that is twice the national average while maintaining a positive reputation and consumer satisfaction? Communication Code, the innovative, positive communication strategy Mary Shores developed, has been proven to create real, measurable growth just by following three simple steps. Increase your revenue, enhance knowledge and confidence in your employees, increase patient retention and attract long-term consumers by using a positive, customer-centered communication technique. Don’t get left behind in your rapidly-changing industry—learn how you can crack the Communication Code, and take your company to new heights today!
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Upfront Collections

Would you like to learn how to create and implement your own wildly successful Upfront Collections System at your company to help your team collect more payments and reduce your past-due accounts? Some examples of possible core learning areas could include: how to set up policies & guidelines, negotiation procedures, incentives, structure, and scripting. This training is great for managers, supervisors, and decision-makers that can create policies and procedures for their department. You will be given the tools and resources needed to be able to create an actionable custom program with your specific company’s needs and goals in mind! Successfully collect balances while maintaining, or even increasing, your brand’s reputation and consumer retention. Learn all the tricks and tips Mary has gathered from over 30 years of experience that have allowed her to return over 35 million dollars to her clients. 
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Leadership Essentials

Few things are more important than effective leadership. Effective leadership has helped our nation through difficult times. It makes businesses successful. It enables non-profit organizations to fulfill their missions. When modeled by parents, effective leadership enables children to grow into productive adults. Without strong leadership, organizations move too slowly, can stagnate and ultimately lose their way. Learn Mary’s tried-and-true steps to drive your influence by sharing meaning and empowering others. 
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Personal Growth & Development

Gain clarity, set goals, and take action to help align your outcome with your desires.  As the owner of a multimillion dollar certified woman-owned business and expert in the fields of women’s empowerment and personal development, Mary shares techniques and coaching exercises from her book, Conscious Communications, to align your thoughts, words, and actions to create the life you desire. Conscious Communications is published by Hay House in August, 2017. It’s time to start living the life you’ve always wanted. For more information on Mary's personal development brand, visit her website here.
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