Communication Tips To Create A Stress-Free Work Environment
| Mary ShoresIn my early days as a CEO, I thought stress was inevitable. Every day I came to work and dealt with massive amounts of it,…
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The Recipe For Success In Collections In 2022
| Mary ShoresHave you ever skimmed a cooking blog for a great recipe and ended up finding your new go-to way to whip up your favorite food?…
3 Ways CEOs Can Connect With Their Teams
| Mary ShoresI rarely see this talked about, but it needs to be said: Being a leader can be an isolating experience in any career, especially when…
The Secret To A Productive Collection Floor
| Mary ShoresIt seems like the debt collection industry is constantly changing, and with these changes comes the challenge of keeping our collection floors productive and free…
How To Create An Effective Collections Training Program: Part 3
| Mary ShoresWelcome to the final part of my 3-part blog series about creating an effective collector training program. In case you missed Part 1 or Part…