Three-Step Strategy to Write the Perfect Email
| Mary ShoresHow many emails are in your inbox currently? 20? 100? 1,000? What if I told you there was a way to cut down the time …
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Three Qualities of a Super Connector
| Mary ShoresDo you know someone who is a super connector? You know, that person who can form a connection with just about anyone? It’s pretty …
Why You Shouldn't Use These Words With Your Customers
| Mary ShoresHow do you win customers’ loyalty and trust? Make them feel good. “I’ve learned that people will forget what you said, people will forget what …
Part 2: How to Navigate Follow-ups with Customers and Clients
| Mary ShoresLast week I shared the strategy my team and I use for following up with customers and clients. For situations where dialogue or a relationship …
PART 1: HOW TO NAVIGATE FOLLOW-UPS WITH CUSTOMERS AND CLIENTS
| Mary ShoresDoes following up with customers or clients give you anxiety? I’m talking about those situations where a dialogue or relationship has already been established, and …