Increase Morale at Your Agency with These 2 Easy Methods
| Mary ShoresNote: Before you read this week's blog, make sure to register for my upcoming webinar with PDCflow all about healthcare collections. Reserve your spot for …
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Empathetic Collections for Beginners: Part 2
| Mary ShoresWelcome to Part 2 of Empathetic Collections for Beginners! In case you missed Part 1, make sure to read it first by following this link. …
Empathetic Collections for Beginners: Part 1
| Mary ShoresI’m excited to give you a 2-part series all about navigating empathetic collections. Make sure to check back next week for part 2! For now, …
Collectors: The Magic Is in the Practice
| Mary ShoresWhen Simone Biles, U.S. gymnast and Olympian, was training for the 2016 Olympics in Rio de Janeiro, she discussed her daily training routine in an …
3 Steps to Jump Into the Arena
| Mary ShoresIn 2006, I was served with lawsuit papers. At the time, my business was only nine years old, and I was terrified. Anxious thoughts swarmed …