3 Steps to Jump Into the Arena

| Mary Shores

In 2006, I was served with lawsuit papers. At the time, my business was only nine years old, and I was terrified. Anxious thoughts swarmed …

3 Modes for Persuasion in Collections

| Mary Shores

Every consumer’s decision to pay ultimately comes down to one key component. Every client’s decision to hire your agency, every vendor you’ve ever hired, all …