Can We Teach New Hires Collection Instincts?
| Mary ShoresNot long ago, I was talking to a leader in the ARM industry, and they mentioned that training new hires is a challenge mainly because…
Not long ago, I was talking to a leader in the ARM industry, and they mentioned that training new hires is a challenge mainly because…
In my years of debt collection training, I’ve seen collectors make one mistake made over and over again. It doesn’t matter how experienced…
Raise your hand if you’ve ever felt stressed or scared of making a mistake while on a collection call because you’re worried it…
2021 ends in four days, and we all know that over the past few years, the world as we’ve always known it has undergone…
Collectors: this one is for you! Have you ever wondered how to navigate a collection call from start to finish, no matter what roadblocks, stalls,…