This Is What Will Make Your Debt Collection Agency Successful in 2022
| Mary ShoresIt’s hard to believe that 2021 is coming to a close. The year has been a historic one in the ARM industry with the changes …
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Top Three Tips to Increase Past Due Collections
| Mary ShoresI opened my debt collection agency in 1998. From day one, the stressful phone calls started to take a toll on me. Sometimes I would …
The Number One Business Lesson Every Entrepreneur Needs To Know
| Mary ShoresIf you work in business, I wholeheartedly believe there’s a lesson you always need to remember. Whether you work for a Fortune 500 company, own …
This Formula Will Empower You To Navigate Consumer Hardships
| Mary ShoresHave you ever been on a collection call where the consumer shared that they can’t pay the balance because they just lost their job? Or …
3 Answers to FAQs to Up-Level Your Collections
| Mary ShoresLast June, I uploaded a blog post with the answers to 5 frequently asked questions I’ve heard when training collectors across the United States. …