“Harley-Davidson doesn’t have customers. Harley-Davidson has disciples.” Ken Schmidt, the former Director of Communications for Harley-Davidson (credited with helping one the biggest brand turnarounds) …
When was your last nightmare phone call with customer service? You started out the call to address an incorrect charge on your cable bill …
A lot of the time, business tips are BS. Let me clarify: A lot of the time, business tips are way too specific or …
Can I be honest? I had a huge miss in my business recently. I mean, major loss of resources and time. The kicker? It …
When does the drive to succeed become an obsession with the impossible? I recently had a conversation with my friend Daniel about this. He …