This One Word Changed My Career

| Mary Shores

I was the number one telemarketer in the company, nationwide. And it was all thanks to one single word. That’s how I learned the …

Lock In Loyal Customers With This Secret

| Mary Shores

“Harley-Davidson doesn’t have customers. Harley-Davidson has disciples.” Ken Schmidt, the former Director of Communications for Harley-Davidson (credited with helping one the biggest brand turnarounds) …