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what is your business address?

306 W. Eldorado St., Decatur, IL 62522, US

What do you know about my business?

Midstate Collection Solutions, Inc. was founded in 1999 by Mary Shores in Champaign, Illinois when she was just 24 years old, making her the youngest person in the world to own a collection agency at the time. As our Owner and CEO, Mary has over 30 years of experience in the collection industry. We are a professional organization dedicated to establishing long-term relationships with our clients. Our goal is to collect their past due receivables in a timely and honest manner through positive communication, integrity, and accountability. Midstate is proud to be a certified Women's Business Enterprise with the Small Business Administration in Illinois.

What is Unique about your business?

We make people feel good about paying their debt. It’s our philosophy to make consumers feel better at the end of our phone call than they did at the beginning. We collect consciously because we care considerably.

Blog | Midstate Collection Solutions

Name: Midstate Collection Solutions, Inc.
Address: 306 W. Eldorado St., Decatur, IL, 62522, US
Telephone: (217) 351-1888

Can We Teach New Hires Collection Instincts?

January 18, 2022 | Mary Shores

Not long ago, I was talking to a leader in the ARM industry, and they mentioned that training new hires is a challenge mainly because…

Business Strategy

The Number One Business Lesson Every Entrepreneur Needs To Know

November 30, 2021 | Mary Shores

If you work in business, I wholeheartedly believe there’s a lesson you always need to remember. Whether you work for a Fortune 500 company,…

Business Strategy

Create A Menu For Your Business, Even If You Don’t Run A Restaurant

November 2, 2021 | Mary Shores

Imagine walking into your favorite place to get Mexican food and ordering a burger. In your head, you’re probably rejecting this idea without hesitation.…

business strategy

What Should Industry Leaders Pay Attention to Over the Next Few Years?

October 12, 2021 | Dan Byrd

As we in the collections industry look ahead to closing out 2021 as well as to 2022 and beyond, things may feel a little unpredictable.…

business strategy

3 Ways to Establish Continuing Education on Your Collection Floor

September 14, 2021 | Dan Byrd

Collection agency environments can be fast-paced and filled with collectors and support staff requiring varying levels of continued on-the-job education. Those tasked with training new…

business strategy